How to DIY Your Charity’s Digital Audit
Charities of all sizes are under pressure to do more with digital, often on limited budgets. The good news is that you can take a DIY approach to reviewing your digital strategy and infrastructure (a sort of internal digital audit) to uncover insights and quick wins, if you don;t have the budget for consultants. In this guide, […]
Why Digital Maturity Matters for Charities.
What is Digital Maturity? Digital maturity is how well your organisation uses technology across everything it does – from fundraising and service delivery to supporter experience and decision-making. It has less to with having lots of fancy software, and more to do with using the right tools for the right job, in a way that […]
July: Third Sector Digital News Round-up
In July 2025, a series of reports, product launches, and surveys revealed how the charity and third sector are embracing artificial intelligence and digital transformation. From the UK’s sharp rise in AI usage among nonprofits to global initiatives bridging tech gaps in education and fundraising, these developments highlight both momentum and caution. This roundup includes key findings, emerging tools, and calls for stronger governance—helping purpose-led organisations understand where the sector is heading.
Google AI search results and the health sector
The report discusses concerns from healthcare organizations regarding Google’s AI Summaries, highlighting issues with misinformation and the need for credible, high-quality content online. While proposals to improve trust in AI results are well-intended, they overlook the importance of digital literacy in charities. To influence AI outcomes, healthcare organisations must enhance their own online presence and demonstrate they meet Google’s standards of experience, expertise, authority, and trust.
The Machine Heuristic – or why we trust computers like they’re gods, not gadgets
Imagine you’re in a hospital waiting room. You are given exactly the same advice from two different sources. One is a friendly volunteer in a fleece. The other is a very expensive-looking robot with a calm voice and flashing lights. Most people, rationally or not, trust the robot. This is called the Machine Heuristic. It’s […]
Key Takeaways from Blackbaud’s Status of UK Fundraising 2025
Blackbaud, the makers of Raiser’s Edge CRM & owners of JustGiving, have just released their Status of UK Fundraising report. We recommend that you download & read the full document from this link or the button below, as it contains a lot more detail, reference & context, particularly related to Artificial Intelligence (AI). In the […]
The UK AI Opportunities Action Plan: What’s it all about?
Neural Networks in Newcastle & Big Data in Bedford, What does the UK Government’s AI Opportunities Action Plan mean for your business?
eCommerce remains resilient as overall sales decline.
The figures are in for 2023 and, when combined with ONS report for December 2023, it’s pretty clear that consumers continue to spend an increasing percentage of their retail budgets online. Good news for eCommerce as over 1 in 4 UK retail purchases were made online in 2023 Despite a general decline in retail sales […]
New email requirements coming in 2024
In October last year, Google, Yahoo and Apple announced a joint effort to combat the deluge of unwanted emails & spam received by their users. Starting from February 2024, they will start enforcing strict authentication requirements on emails that pass through their systems. Email is based on very old tech – the first email was […]
What is Google Search Console
This post is about Google Search Console, a powerful free too for SEO; We will cover Bing Webmaster Tools in a different post. Google Search Console is a vital tool for website owners and SEO professionals. It provides detailed insights into how Google’s search algorithms see your website, which can then be used to optimise […]